| Soft skills training> Human Resources, Supervisors and Managers
Training Library >Conducting Effective Performance Reviews |
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| Conducting Effective Performance Reviews |
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| Setting goals and objectives to aim for will give supervisors and employees a like focus, and targets to aim for. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals are the cumulating of all these activities. |
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| Course Objective |
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Recognize the importance of having a performance appraisal process for employees. |
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Understand how to work with employees to set performance standards and goals. |
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Develop skills in observing and giving feedback, listening and asking questions, for improved performance. |
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Identify an effective interview process and have the opportunity to practice the process in a supportive atmosphere. |
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Develop strategies for managing employee performance. |
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| Duration: 1 days |
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| Workshop topics: |
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The importance of performance appraisals |
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Defining expectations and consequences |
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Developing standards and goals |
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Documenting performance |
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Performance feedback and coaching |
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Developing an interview format |
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The appraisal as a two-way process |
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Managing employee performance |
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How to fire someone |
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| The materials that participant will receive include: |
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Student work book |
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Classroom Exercise and Case study-Decision making and problem solving scenarios (these exercises are in the student workbook) |
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Hand outs-certificate of achievement |
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Recommended reading book list |
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Class evaluation |
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