| Soft skills training > Human Resources, Supervisors and Managers Training Library >Coaching: A Leadership Skill |
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| Coaching: A Leadership Skill |
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| Overview: Coach, Role Model, Counselor, Supporter, Guide...do these words ring a bell? Being a coach involves being a role model, sometimes a counselor or supporter and always a guide. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Knowing how and when to coach is an essential skill that can benefit both you and your organization. |
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| Course Objective |
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Develop the coaching and counselling skills that help improve individual performance |
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Demonstrate the behaviours and practices of an effective coach |
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Understand how coaching can be used to develop your staff |
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Uncover the employees’ strengths and give them the feedback they need to succeed |
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Identify employee problems and ways you can help to correct them |
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Motivate employees to do their best |
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Conduct a successful coaching discussion |
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| Workshop topics: |
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The Benefits of coaching |
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Characteristics of an effective coach |
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The difference between feedback and coaching |
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Stages and key elements of coaching |
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How to apply the coaching stages to real life situations |
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How to identify coaching situations |
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How to recognize when an employee is falling short in his/her performance and what to do about it |
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How to resolve problems that interfere with performance |
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How to help employees be successful |
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| The materials that participant will receive include: |
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Student work book |
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Classroom Exercise and Case study-Decision making and problem solving scenarios (these exercises are in the student workbook) |
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Hand outs-certificate of achievement |
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Recommended reading book list |
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Class evaluation |
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